Shipping policy

 

Shipping Policy

Effective Date: May 20, 2024

Thank you for shopping with Messages from Christ. We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below to understand our shipping procedures and guidelines.

Order Processing

Processing Time

  • Orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

Shipping Rates

  • Shipping charges for your order will be calculated and displayed at checkout. The cost depends on the shipping method selected and the destination of the order.

Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances, such as inclement weather, natural disasters, or carrier delays.

    Shipping Issues

    Lost or Stolen Packages

    • Messages from Christ is not responsible for lost or stolen packages. If your tracking information indicates that your package was delivered but you have not received it, please contact the shipping carrier for assistance.

    Damaged Packages

    • If your order arrives damaged, please contact us immediately at [hello@messagesfromchrist.shop] with your order number and photos of the damaged items. We will work with you to resolve the issue as quickly as possible.

    Address Changes

    Address Accuracy

    • Please ensure that all shipping information is accurate and complete at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

    Address Changes After Order Placement

    • If you need to change your shipping address after placing an order, please contact us as soon as possible at [hello@messagesfromchrist.shop]. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.

     

    By implementing this policy, we aim to provide clarity on our shipping procedures and ensure a smooth and satisfactory shopping experience for our customers. Your understanding and cooperation are greatly appreciated.